The key to making change worthwhile is deciding: what change? This is tricky not least because there are shed loads of products out there from which to choose. And all of them naturally (so its said) will transform your organisation. Balanced Scorecard? Lean Management? TQM? Leadership Development? ABC?
All have their advocates and all of them doubtless have their place. But into this mix I would add public sector leaders who tend to be very passionate about reforming public service and who encourage a climate in which change is embraced . This in turn can lead to lots of ideas and initiatives top down and bottom up, and a huge diversion of effort which if not managed means we forget there's a day job to be done as well. In this frenetic environment in which new ideas emerge in quick succession I fear that some initiatives get sidelined as soon as the next big idea hits the streets. As a result they run out of steam before we get a chance to see them through.
Apart from the basket of change options we also have to deal with the desire for pace. Its not enough that we change. Its equally important that we do so quickly. It is I think an article of faith that pace is always important. So that's what we (try to) do. But at times the average public sector manager must feel like a hamster on a wheel, pausing only to take on board the exhortation to run faster.
In the next few years I wonder whether the public sector will be able to reform itself in this way. Public Finances are under pressure and the money to pay for new initiatives will be hard to find. So maybe in these straitened times it might be an idea to dust off some of those initiatives that never got finished (or even saw the light of day) and extract some value from them. And maybe do them at a more measured pace. At a pace that allows us hamsters to jump down from our wheel, draw breath and, well, enjoy life a bit more.
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